2002
- Local bus operation started.
2003
- Handal Indah Sdn Bhd started the cross-border under the brand ‘Causeway Link’.
2005
- Launching of City Bus operations in Johor Bahru.
2008
- Launching of city bus services in Batu Pahat, Kuala Lumpur/ Klang.
2009
- CCTV system was implemented in the bus
2010
- Handal Indah acquired Triton Commuter Sdn Bhd.
2011
- ManjaLink Card was introduced, a contactless smart card that stores travel credits for payments on Causeway Link buses.
- Awarded with 80 cross-border
bus permits.
2012
- Appointed as official transport provider for AirAsia Sky Shuttle.
2013
- Awarded with Singapore’s Outstanding Enterprise 2013.
2014
- New tertiary travel card and shuttle bus service was introduced to NuMed University.
- New iconic bus counters in KSL City Mall and Gelang Patah Sentral.
2015
- Awarded with the prestigious Vanguard Award Winner of the Year 2015 by Asia Enterprise BRAND Awards (AEBA).
- Awarded with the Best Stage Bus Operator by SPAD.
2016
- Awarded with Top 100 Singapore Elite Enterprise 2015-2016 Award.
- LUGO App was introduced as a mobile travel guide and was endorsed by LTA.
- Awarded with the Best Customer Service and
Complaint Management for Stage Bus Category from SPAD. - Appointed to provide cashless ticketing
system for PAJ. - Awarded with SME 100 Award Fast Moving
Companies.
2017
- Awarded with the Best Customer Service Award under the stage Bus Category by SPAD.
- Hybrid Bus trial through Medini City.
- Providing transportation assistance to Rapid Project with a total 100 buses.
- Awarded with the Bronze Standard Organizational Award (TOPSIS) from the
Singapore’s Ministry of Home Affairs.
2018
- Appointed as the official transport provider for the Desaru Coast Mega Project.
- Launching of the new WhyFii TV in 100 Singapore cross-border buses.
2019
- Launching Causeway Link MV2 & PM1 bus services.
- Offering Free WiFi service on all cross-border buses.
- Introduced first ManjaLink self-service kiosks in Singapore.
2020
- Memorandum of Understanding (MoU)
signing between Hino Motors Sales (Malaysia) Sdn Bhd and Handal Indah Sdn Bhd. - Launching of the JDX bus service.
- Awarded with 5 years contract to supply Shuttle Bus Services to PETRONAS Refinery and Petrochemical Corporation Sdn Bhd at Pengerang.
2021
- Launching of ManjaStore (e-store platform).
- Presented first vaccination bus in Johor.
- First land transportation in Malaysia to perform
Vaccinated Travel Lane (VTL) scheme between
Malaysia and Singapore causeway.
2022
- Partnership with VISA to Transform Payment Experience on Public Buses. CW2 service start running 24 hours.
- Launching of myBAS in Johor Bahru.
- Introduction of ManjaPay at UiTM Melaka.
- Handal Indah enters into MoU signing with PETRONAS and Gentari Green Mobility for clean energy.
2023
- Causeway Link runs the first cross-border electric bus in Malaysia.
- Launching of myBAS50, myBASKonsesi and electric buses in Johor.
- MoU signing between Handal Lestari and KKKB with Yinson GreenTech.
- Forest City Park & Ride Launching supported by Causeway Link FC1 bus services.
2024
- Launching of CG1 and CW7P bus services.
- Launching of BAS.MY project in Melaka by the Ministry of transport Malaysia.
- Launching of Malaysia’s first cross border electric bus service, earning a place in the Malaysia Book of Records.
- Expanded operation to Perak catering shuttle services to Universiti Teknologi MARA (UiTM) Cawangan Perak Kampus Seri Iskandar.
- Showcased its cashless ticketing system at APAC Ticketing System Management Conference in Singapore.
2025
- Launching the first Johor based express premium bus service.