Terms and conditions
General
  • All our products are non-refundable & non-exchangeable.
  • All transactions must comply Malaysian's governing law.
  • Causeway Link Holidays Sdn. Bhd. reserves the right to cancel, change and/or refund all purchases made; any decision made by Causeway Link Holidays Sdn. Bhd. in this regard is considered final and binding.
Admission Tickets & Hotel Vouchers
  • Cancellation, replacement and/or extension of expired ticket/voucher is not permitted.
  • All bookings and/or reservations are subject to availability.
  • Splitting of bills is not allowed unless stated otherwise.
  • Vouchers cannot be used in combination with other offers.
  • Bulk purchases for promotional price is only valid with tickets purchased in a single (1) receipt only.
  • Request to change the Ticket Collection Location must be made through Causeway Link Holidays within 3 days after purchase. Please call Marketing Department at our Head Office at: 07-360 2244.
  • In addition to these Terms & Conditions, each voucher has product/offer specific conditions listed (in case of any conflicting terms, Causeway Link Holidays Sdn. Bhd. decision is considered final).
Courier Service
  • All courier service prices include GST charges unless otherwise stated.
  • Cancellation and address changes are not allowed after payment transaction.
  • Details submitted after confirmation is considered final.

  • Causeway Link Holidays Sdn. Bhd. does not in any way (directly or indirectly, independently or in conjunction with any party) own, manage, operate or control the Attractions, Theme Parks & Hotels. As such, please refer to the respective Attractions, Theme Parks & Hotels for specific Rules & Regulations, Terms & Conditions and further details.
  • The Management, its staff and agent(s) will not be responsible for any loss, injury or damage of life and property within the Attractions, Theme Parks & Hotels premises.
  • Causeway Link Holidays Sdn. Bhd.'s Terms and Conditions may be updated and/or change from time to time. Please refer to Causeway Link Holidays Head Office at 07-360 2244 or feedback@support.causewaylink.com.my for further details.