How To Use Travel Bus Pass In Malaysia and Singapore

If you happen to be in Singapore or Johor Bahru in Malaysia, and you wanted to cross the border to get to the famous places of interest in both countries, it is recommended for you to use Travel Bus Pass Card.

This card was released by Causeway Link in partnership with Causeway Link Holidays to support the tourist community visiting both Johor Bahru and Singapore to easily get unlimited free ride to all Causeway Link cross-border buses between Singapore and Johor Bahru in Malaysia and also to the Shopping and Leisure buses of Causeway Link Bus services in Johor Bahru.

As a tourist, we need to know the transport culture in Malaysia and Singapore in order for us to be ready with our expectations.  Malaysia and Singapore are currently improving their mode of payment through a cashless payment system.

With Travel Bus Pass card, you just need to board the bus, tap the card on the bus card reader machine and enjoy a free ride without having any hassle to pay your bus fare.

The transaction is simple, just tap the card and a “FREE RIDE” message will be shown on the screen.

Benefits of using Travel Bus Pass

• The card is easy to use. Just tap and ride.
• You can use any Causeway Link cross-border buses and Causeway Link shopping and leisure buses in Johor Bahru for 2 or 3 consecutive days.
• You don’t have to worry to pay your fare in cash. Remember, if you don’t enough coins to pay your bus fare, you’ll be ended up paying more as you cannot get back your change.
• Worry-free in keeping two currencies to pay your cross-border bus ride.
• Show your Travel Bus Pass card to enjoy the Member’s Privilege discounts from any of the participating outlets and attractions in Johor Bahru, Malaysia.

The Simplified Map

The participating buses to take unlimited rides on selected Causeway Link buses are as follows:

• Cross Border Service (Singapore): CW1, CW2, CW3, CW4, CW4S, CW5, CW6, and CW7
• Shopping & Leisure Route: JPO1, S1, LM1, MV2, and PM1
• Transit Route To Singapore: CWL, CW3E, CW3L, CW3S, CW4G,  666, and CW7L

How To Buy / Redeem the Card?

Travel Bus Pass Card is available for purchase at Causeway Link and Causeway Link Holidays websites.

You can buy the card online and redeem it at any of the Causeway Link counters in  Johor Bahru, Malaysia or in Singapore. The redemption of the card at the Causeway Link counter in IMM Mall in Jurong East, Singapore. You can also contact them at +65 – 6896 4084.

If you are in Johor Bahru, you can redeem the card to any of the Causeway Link Counters and ManjaLink counters.

Crossing the Causeway With Travel Bus Pass

A. From Kanji Station

Causeway Link CW1 bus service picking passengers from Kranji Station in Singapore Back to Malaysia via the Woodland Checkpoint.

• Take the Causeway Link CW1 bus service to connect you at the Singapore Checkpoint in Woodlands to exit Singapore. You need to tap the Travel Bus Pass card at the bus card reader machine as you board the bus.
• After Singapore checkpoints, you can take any buses such as CW1, CW2 or CW5 to cross the causeway to Malaysia Immigration Custom. Just tap your travel bus pass on top of the bus card reader machine as you board the bus.
• After Malaysia checkpoints, you can take the following Causeway Link buses to get to your destination through the JB Sentral Bus Bay Area (about 10 minutes’ walk from CIQ Immigration checkpoint). You can take the following routes to connect to other parts of JB:
  • S1 to connect you to Plaza Pelangi, KSL Shopping Mall, and Holiday Plaza
  • JPO1 to connect to Johor Premium Outlets.
  • CWL to connect you to Larkin Bus terminal to get the buses to Kuala Lumpur, Melaka, Batu Pahat, Mersing etc.
  • LM1 to connect you to Larkin Bus Terminal, Mall of Medini / Legoland including Sanrio Hello Kitty and Thomas Town in Puteri Iskandar.
  • PM1 to connect to Paradigm Mall Johor Bahru.
  • MV2 to connect to The Mall Midvalley Southkey JB.

B. From Queen Street Station

• Take CW2 from the Queen Street bus terminal to connect you at the Singapore Checkpoint at Woodlands. You need to tap your Travel Bus Pass card at the timekeeper card reader machine before you board the bus.
• After Singapore checkpoints, you can take any buses such as CW1, CW2 or CW5 to cross the causeway to Malaysia Immigration Custom. Just tap your travel bus pass on top of the bus card reader machine as you board the bus.
• After Malaysia checkpoints, you can take the following Causeway Link buses to get to your destination through the JB Sentral Bus Bay Area (about 10 minutes’ walk from CIQ Immigration checkpoint). You can take the following routes to connect to other parts of JB:
  • S1 to connect you to Plaza Pelangi, KSL Shopping Mall, and Holiday Plaza
  • JPO1 to connect to Johor Premium Outlets.
  • CWL to connect you to Larkin Bus terminal to get the buses to Kuala Lumpur, Melaka, Batu Pahat, Mersing etc.
  • LM1 to connect you to Larkin Bus Terminal, Mall of Medini / Legoland including Sanrio Hello Kitty and Thomas Town in Puteri Iskandar.
  • PM1 to connect to Paradigm Mall Johor Bahru.
  • MV2 to connect to The Mall Midvalley Southkey JB.

C. From Newton Circus Bus Stop

• Take CW5 from the Newton Circus bus service to connect to the Singapore Checkpoint in Woodland. You need to tap your Travel Bus Pass card at the timekeeper card reader machine before you board the bus.
• After Singapore checkpoints, you can take any buses such as CW1, CW2 or CW5 to cross the causeway to Malaysia Immigration Custom. Just tap your travel bus pass on top of the bus card reader machine as you board the bus.
• After Malaysia checkpoints, you can take the following Causeway Link buses to get to your destination through the JB Sentral Bus Bay Area (about 10 minutes’ walk from CIQ Immigration checkpoint). You can take the following routes to connect to other parts of JB:
  • S1 to connect you to Plaza Pelangi, KSL Shopping Mall, and Holiday Plaza
  • JPO1 to connect to Johor Premium Outlets.
  • CWL to connect you to Larkin Bus terminal to get the buses to Kuala Lumpur, Melaka, Batu Pahat, Mersing etc.
  • LM1 to connect you to Larkin Bus Terminal, Mall of Medini / Legoland including Sanrio Hello Kitty and Thomas Town in Puteri Iskandar.
  • PM1 to connect to Paradigm Mall Johor Bahru.
  • MV2 to connect to The Mall Midvalley Southkey JB.

D. From Jurong East Bus Interchange

• After buying or redeeming your travel bus card at the IMM counter in Singapore, you need to get to Jurong East Bus interchange. It about 15 minutes’ walk to this place via the J-walk signs from the mall to connect to the Jurong East Bus Interchange.
• Proceed to the boarding area of Causeway Link buses going to Malaysia. The buses services include CW3, CW4S or CW4 to go straight go to Singapore Immigration Custom.
• Before you board the bus, the timekeepers will ask you to pay your bus fare so all you have to do it tap your travel bus pass card at the card reader machine there. (Please take note that if you are traveling form Singapore majority of the card tapping is done at the Timekeeper Card reader machine.)
• You must see “FREE RIDE” on the screen with a green light or beep sound upon taping your travel bus pass card and enjoy a free ride to Singapore Custom.
• Upon reaching Singapore Custom, you need to alight the bus. No need to tap your card. Proceed to the Singapore Immigration Custom for clearance to exit Singapore. You have to get all your belongings with you as you go for the immigration clearance.
• Upon clearing the Singapore Custom, you need to proceed at the bus bay area to take any Causeway Link buses that will help you cross the causeway to the Malaysia Immigration side. You just need to tap your card at the card reader machine of the bus and you will be given a “FREE RIDE” from the machine. You don’t expect to use the same bus so you can use Causeway Link buses to go to CIQ 2^nd Link Customs.
• Upon entering the Malaysia Custom, you need to bring in your things with you. Once you are at the CIQ 2^nd Link Malaysia side, you need to check your travel map to guide you to your destination:
  • CW7L if you are going to LEGOLAND/ Mall of Medini/ Sanrio Hello Kitty Town and Thomas Town
  • CW4G to go to GP Sentral Bus Terminal or even in Pontian
  • CW4S to go to Gelang Patah or Nusa Perintis/ Sutera Mall/ Paradigm Mall
  • CW3S to go to Sutera Mall or Tuta Terminal
  • CW3 to go to Aeon Bukit Indah, Perling Mall, and Larkin Bus terminal
  • CW6 to go to Giant Nusa Bestari

E. From Tuas Link MRT Station

• Proceed to the Tuas Link bus bay area below the MRT Station and look for Causeway Link CW7 to go to JB via the Second Link Causeway.
• Before you board the bus, the timekeepers will ask you to pay your bus fare so all you have to do it tap your travel bus pass card at the card reader machine there. (Please take note that if you are traveling form Singapore majority of the card tapping is done at the Timekeeper Card reader machine.)
• You must see “FREE RIDE” on the screen with a green light or beep sound upon taping your travel bus pass card and enjoy a free ride to Singapore Custom.
• Upon reaching Singapore Custom, you need to alight the bus. No need to tap your card. Proceed to the Singapore Immigration Custom for clearance to exit Singapore. You have to get all your belongings with you as you go for the immigration clearance.
• Upon clearing the Singapore Custom, you need to proceed at the bus bay area to take any Causeway Link buses that will help you cross the causeway to the Malaysia Immigration side. You just need to tap your card at the card reader machine of the bus and you will be given a “FREE RIDE” from the machine. You don’t expect to use the same bus so you can use other Causeway Link buses to go to CIQ 2^nd Link Customs.
• Upon entering the Malaysia Custom, you need to bring in your things with you. Once you are at the CIQ 2^nd Link Malaysia side, you need to check your travel map to guide you to your destination:
  • CW7L if you are going to LEGOLAND/ Mall of Medini/ Sanrio Hello Kitty Town and Thomas Town
  • CW4G to go to GP Sentral Bus Terminal or even in Pontian
  • CW4S to go to Gelang Patah or Nusa Perintis/ Sutera Mall/ Paradigm Mall
  • CW3S to go to Sutera Mall or Tuta Terminal
  • CW3 to go to Aeon Bukit Indah, Perling Mall, and Larkin Bus terminal
  • CW6 to go to Giant Nusa Bestari

F. From Boonlay Bus Stop

• Proceed to the Causeway Link Boonlay bus stop.  This terminal is beside MRT station.
• Before boarding the bus, the timekeepers will ask you to pay your bus fare so all you have to do it tap your Travel Bus Pass card at the card reader machine there. (Please take note that if you are traveling form Singapore majority of the card tapping is done at the Timekeeper Card reader machine.)
• You must see “FREE RIDE” on the screen with a green light or beep sound upon taping your Travel Bus Pass Card and enjoy a free ride to Singapore Custom.
• Upon reaching Singapore Custom, you need to alight the bus. No need to tap your card. Proceed to the Singapore Immigration Custom for clearance to exit Singapore. You have to get all your belongings with you as you go for the Immigration clearance.
• Upon clearing the Singapore Custom, you need to proceed at the bus bay area to take any Causeway Link buses to cross the causeway heading towards the Malaysia Immigration side. You just need to tap your card at the bus card reader machine and you will be given a “FREE RIDE” message from the screen. You don’t expect to use the same bus so you can use other Causeway Link buses to go to CIQ 2^nd Link Customs.
• Upon entering the Malaysia Custom, you need to bring in your things with you. Once you are at the CIQ 2^nd Link Malaysia side, you need to check your travel map to guide you to your destination:
  • CW7L if you are going to LEGOLAND/ Mall of Medini/ Sanrio Hello Kitty Town and Thomas Town
  • CW4G to go to GP Sentral Bus Terminal or even in Pontian
  • CW4S to go to Gelang Patah or Nusa Perintis/ Sutera Mall/ Paradigm Mall
  • CW3S to go to Sutera Mall or Tuta Terminal
  • CW3 to go to Aeon Bukit Indah, Perling Mall, and Larkin Bus terminal
  • CW6 to go to Giant Nusa Bestari

Additional Travel Tips

• As you travel along the Causeway, remember to take all your belongings with you. You will not expect to use the same Causeway Link Bus when you cross the causeway.
• The expected time to finish the immigration clearance from both sides (Malaysia and Singapore) depends on the number of tourists/ regular passengers traveling at that point in time.
• Remember to keep your Travel Bus Pass card from any damages. Don’t let it wet or from being crumpled to protect the chip inside the card. Your travel card will be your access to enjoy an unlimited free ride to all Causeway Link cross-border buses between Singapore and Malaysia and also to Causeway Link Shopping and Leisure buses in Johor Bahru.
• When traveling using the card, you need to be guided by the travel pack on how to use the card as all the Causeway buses are listed there for your references.
• If the bus left you, don’t panic. You have to wait for the next bus with the same route number to get to your destination (this will not apply inside the Causeway).  Your bus fare is free of charge for as long as you tap the card at the card reader machine.
• Timekeepers in Singapore ask passengers/tourists to tap their card at the card reader machine stationed at there counter.