Causeway Link Token Card

Causeway Link Token Card
  • This Terms and Conditions is referring to all passengers or commuters using Causeway Link Bus Services holding a Token Card. This card is in compliance with the Cashless System implemented by Causeway Link Bus Services under the Management of Handal Indah Group of Companies.
  • Distribution of Causeway Link Token Card
    • Causeway Link Token Card is sold and or distributed by Handal Indah Sdn Bhd (HISB).
    • “Causeway Link” is the brand name of HISB.
    • The Causeway Link Token Card is issued by authorized staff of Causeway Link only.
    • All Causeway Link Token Card has a designated serial number.
    • Purchase of the Causeway Link Token Card must be obtained at any authorised ticketing counter or agent and or staff of HISB.
  • About the Token Card
    • All Causeway Link Token Card issued are subject to the Terms and Conditions and shall be binding for all Card Holders.
    • The purchase of the Causeway Link Token Card at the designated ticketing counter and or the subsequent use thereof by the Card Holder shall be deemed to be accepted by the Card Holder of these Conditions including future revisions by the Company.
    • The Causeway Link Token Card is a property of Handal Indah Group of Companies. If found, please return to the Company or Causeway Link Counter or in the Bus Fare Box.
  • Usage of the Token Card
    • Causeway Link Token Card is used to pay the bus fare for selected Causeway Link bus services.
    • The Causeway Link Token Card is for a (1) time used only.
    • All Causeway Link Token Cards must be used within the allotted time and shall be returned to authorized Causeway Link staff in exchange for a valid bus ticket after the Causeway Link Token Card has been scanned.
    • The Causeway Link Token Card is valid for three (3) hours from the time of activation (Subject to Change).
    • Passengers are required to collect their bus fare tickets before boarding the bus as a proof of purchase in case of checks by the Company’s ticketing supervisors or checkers.
    • Causeway Link Token Cards are only used at the specified ticketing counter/ station set by the Management of Handal Indah Group of Companies.
  • Damaged or expired Token Card
    • Handal Indah Sdn Bhd has the right to blacklist the Causeway Link Token Card if:
      – The Causeway Link Token Card is suspected of being counterfeited, stolen, lost, tampered with or fraudulently issued or procured;
      – The Causeway Link Token Card is suspected of being faulty, damaged or invalid for use.
    • All blacklisted, damaged or expired Causeway Link Token Cards must be returned to the Company or any Causeway Link Counters or in the Bus Fare Box.
    • The Company reserved the right not to accept damaged or defaced Causeway Link Token Card.
  • Refund
    • Causeway Link Token Cards cannot be exchanged for cash. Passengers are not allowed to claim refund in case the Causeway Link Token Card is stolen, lost, or damaged.
    • The Company reserved the right not to accept request for refund.
  • Terms and conditions adjustments
    • HISB reserves the right to amend any of these Terms and Conditions without prior notice.
    • The Company will give notice on its amendment about this terms and conditions by posting the same at its website at www.causewaylink.com.my (under the Terms and Conditions).
    • The Card Holder agrees that any notification of amendments as aforementioned shall be sufficient information for the purpose of this paragraph.
    • If the Card Holder does not accept the aforementioned amendments, he or she shall cease the use of this Causeway Link Token Card.
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