Transit Pass Terms & Conditions
Express Bus Tickets under this package is non-refundable and non-exchangeable. Express Bus Tickets with transit pass is only available for purchase at Causeway Link counter located at the IMM Mall…
How to use Transit Pass?
Connecting to various Causeway Link express bus services in Malaysia from Singapore made it easier by Transit Pass Card. By using Transit Pass Card, passengers can save up to…
How to get Causeway Link’s free WiFi?
Causeway Link provides free WiFi onboard selected buses (CW1, CW2, CW3, CW5, CW6, CW7, CWL, CW3S, CW3L, CW4G & CW4S only) that can be found on LUGO app. You just…
Can I get connected with the Free Wi-Fi on any Causeway Link bus?
The Free Wi-Fi Service is currently available on selected cross-border bus routes including CW1, CW2, CW5, CW6 and CW7 only.
Why do I need to install LUGO app in order to get connected with the free Wi-Fi?
The WiFi password on CW buses is changed every day to ensure a better security protection for the users. With LUGO, passengers do not need to manually enter the new…
Is there any hidden charges by using the Free Wi-Fi Service?
The Free Wi-Fi Service is totally free and has no hidden charges.
Is there any security risk by connecting to the Free Wi-Fi?
No, the Free Wi-Fi network is highly secured to prevent any of the users’ information being abused.
Do I need to tap on the ‘Get WIFI Pass’ every day in order to get connected?
Yes, the pass will expired in 24 hours meaning that you need to tap the pass every day if your wish to get connected.
When can I get connected with the Free Wi-Fi?
You will get connected automatically once you board the bus, make sure you follow all the steps HERE.
Am I able to continue connect with the Free Wi-Fi when I left the bus?
No, the Free Wi-Fi will get disconnected once you alight the bus.