Q: What happens if there are delays during my journey?
While we strive to provide punctual service, delays due to traffic, weather, or other unforeseen circumstances are beyond our control. We recommend planning your journey with extra time to ensure smooth travel.

Q: Are there alternatives routes if I need to cross the border from Singapore to JB Sentral?
Yes, you can connect with Causeway Link cross-border services such as:

• CW1 from Kranji MRT Station
• CW2 from Queen Street Terminal
• CW5 from Newton Circus

Q: Are there specific peak hours for Causeway Link services?
Yes, peak hours are typically during early mornings (6:00 AM–8:00 AM) and evenings (5:00 PM–8:00 PM), especially on weekdays and public holidays. Delays may occur during these times, so plan accordingly.

Q: Can I board the bus from another stop along the route?
No, the AA1 service only allows boarding and alighting at designated stops (JB Sentral and Senai Airport).